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Jewish World Review Jan. 4, 2001 / 9 Teves, 5761

Bruce Williams

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Consumer Reports


Accidents where the victim is responsible; health club heartache; laptop lunacy


http://www.jewishworldreview.com -- DEAR BRUCE: I am writing you with not only tears in my eyes, but with eyes I can barely keep open. I have just completed a cross-country trip from the West Coast to the East. I bought an economy-class ticket, but I certainly didn't get the cheapest of price. The seating on the wide-body airplane, as you know, is rather long. In the seats on both sides of me, as well as in back of me and two in front of me, were lap children. Since the plane was full, the children had to sit in their parents' laps, which made the parents and the children antsy. On top of that, at the risk of being indelicate, diapers weren't changed appropriately. The smells were horrendous. I can't understand how the airlines could seat this many children in one section, knowing that there were others of us around them. It was absolutely impossible to get any rest due to the crying, the shifting of the adults and the unpleasant odors. I think that I am entitled to some kind of refund from the airline. Am I being unreasonable? -- S.N., New York

DEAR S.N.: I'm on your side. I had a trip recently on which there were three or four lap kids suffering from the same diaper disease, and it was a very unpleasant trip. It would seem to me that with a little bit of effort, the airlines could do one of two things: put all of the lap kids together in one section, or spread them out so that the pain would be diminished. It always seems unfair to me that if I bring a puppy on the airplane, I have to pay an extra fee to put him under the seat and he causes absolutely no disruption -- yet parents who bring disruptive tots on planes pay no extra fee.

DEAR BRUCE: About eight months ago I joined a health club. The services they offer have been very, very useful, and I go a couple of times a week to work out. Last week I went down for my workout, and you can imagine my surprise and shock when there was a notice on the door saying that the company had gone bankrupt and the club was closed. This is an independent club -- there are no other branches that I can attend. I have tried to find out if I will get my unused membership back, but so far I have not received any affirmative information. What can I do at this point? -- T.S., via e-mail

DEAR T.S.: Unhappily, you are an unsecured creditor in a bankruptcy, and the likelihood is that you will get little or nothing. You can contact the administrator, whose name should be noted on the notice on the door and get in line, but the overwhelming likelihood is that you are stuck.

DEAR BRUCE: I thought that if I had an accident on someone's premises they were responsible. But I found out differently lately. I went into the supermarket the other day and slipped on a patch of salad oil. As it turned out, the bottle of oil had just been broken by a very small child and the mother was trying to pick up the glass. I came around the corner, stepped in a patch of oil, and down I went. The store personnel were very, very solicitous and took my name. Happily, I was not seriously hurt, but I did go to the emergency room. Their position is that there was no way they could have anticipated this accident because the child had just broken the bottle. As a consequence they will pay for the one visit to the emergency room, as a courtesy, but any other expenses are on me. Is this fair? I feel that at least $1,000 or $2,000 would be appropriate given the fact that I did suffer a good deal. -- G.I., via e-mail

DEAR G.I.: I think that the company is taking a defensible position. What would you have had them do? Swoop down from the ceiling in a micro second to clean up the floor? They did nothing wrong; they had no way of knowing that the floor would be slippery. You, in turn, might be criticized for coming around the corner too quickly -- but the reality is that we all do that. I think that they have been reasonable, and I think you should let the matter die.



Send your questions to JWR contributor Bruce Williams by clicking here. (Questions of general interest will be answered in future columns. Owing to the volume of mail, personal replies cannot be provided.) Interested in buying or selling a house? Let Bruce Williams' "House Smart" be your guide. (Sales of the book help fund JWR).

Up

01/03/01: Towing a new car; Must reveal my insurer's name?
12/28/00: Paying off a mortgage; Borrow yourself to prosperity?
12/26/00: My dad won't make a will
12/22/00: Most work-at-home offers cater to fools; trust deed investments
12/20/00: Your son needs tough love
12/18/00: Time to move on
12/14/00: Should we move retirement account?
12/13/00: U.S. notes can be the answer
12/08/00: Series EE, I, EE, I, Oh!
12/07/00: Paying mortgage twice a month instead of once
12/05/00: IRA vs. 401(k) investing; "gofer" gripes
12/01/00: Those credit card "checks"; non-compete agreements
11/30/00: Dumped by insurers when I did nothing wrong
11/27/00: Collision insurance is a waste?
11/23/00: Rent our house or sell it?
11/21/00: Fixed or adjustable rate?
11/20/00: Debt consolidation requires discipline
11/16/00: Ten-year fixed-rate mortgages
11/15/00: Higher interest means higher risk
11/10/00: Maybe a mobile home
11/09/00: At 21, save for today and tomorrow
11/08/00: Can I shelter my severance pay?
11/06/00: I don't wanna save for retirement!
11/03/00: Getting your money back is enough
10/31/00: Employment ads that make you pay
10/27/00: Reader takes on Bruce
10/26/00: Tell your kids to 'get real'
10/25/00: Don't pay 'the rascals'
10/23/00: Mickey Mouse tax steps
10/18/00: Economizing is not always wise
10/17/00: Young investors should start a Roth IRA
10/13/00: Maybe your prices are too low
10/12/00: Dealing with underground home oil tanks
10/11/00: Go with simple interest!
10/05/00: When property is worth more than the home
10/04/00: Put part of windfall in a Roth
10/03/00: Not paying taxes on interest from house sale
09/28/00: Protection by Medicaid and Medicare
09/27/00: Refinancing home without alerting crooks
09/26/00: Base investments on trust
09/25/00: Do we really need a will?
09/21/00: She took off with the car
09/20/00: Diversify your financial advisers?
09/18/00: How to inherit a house
09/15/00: The tax scoop on student loans
09/14/00: House buying only for the young?
09/13/00: No reason to give credit
09/11/00: Must I pay for my gifted child's college tuition?
09/08/00: We got bitten on purchase of dog
09/06/00: Pools can soak you
08/28/00: When the insurance company has an 'out'
08/25/00: When to buy a home
08/24/00: More 'interest' to live on
08/22/00: Paying for private school
08/18/00: Don't make huge down payments
08/16/00: IRAs for people with pensions
08/15/00: She doesn't deserve a break
08/11/00: Her shopping will ruin us
Yes, a contract means something
08/10/00: Her shopping will ruin us
08/09/00: A $1,500 car ... for $3,000
08/04/00: Time to take on the airlines
08/02/00: How can I retire at 62?
08/01/00: Cash in your savings bonds
07/28/00: Hold onto a mortgage under 7 percent
07/26/00: I want my partner to buy me out
07/25/00: Negotiate with your neighbor
07/21/00: How can I finally start saving soundly?
07/20/00: Where's my prize?
07/18/00: Getting out of an upside-down loan
07/13/00: Death is no escape
07/12/00: Multiplying dollars
07/10/00: Making sense of retirement investing
07/07/00: 'Bankruptcy does follow us around'
07/06/00: In which state should I file my income tax?
07/03/00: When to diversify assets
06/30/00: I'm buying my dad's house
06/29/00: How social security seniors should invest
06/27/00: Waiting before re-establishing credit
06/21/00: Insuring an older car
06/19/00: Take the money and run!
06/16/00: Utility company incursion
06/15/00: Insurance settlement is no bargain
06/13/00: A straightforward form of bankruptcy
06/08/00: In the computer's clutches
06/07/00: The trouble with tenants
06/05/00: Do I really need title insurance?
06/01/00: The truth about nursing home insurance
05/30/00: Keep mother-daughter loan simple
05/25/00: CDs for security, not investment
05/24/00: Battling with collection agency
05/22/00: Are callable CDs a waste of time?
05/18/00: Building a college fund
05/16/00: Even death brings no relief
05/15/00: House is 'worth' what's offered
05/12/00: Borrow from Mom and Dad?
05/11/00: Your heirs, your choice
05/09/00: Mutual-fund investigations
05/05/00: Credit cards vs. debit cards
05/04/00: Lawyer are good for something
05/03/00: The binding nature of contracts
05/02/00: You know you are in trouble when ...
05/01/00: Can primary residence be rented out?
04/28/00: A full refund after five years?
04/25/00: Get a homeowner's title policy!
04/24/00: Beware of errors in your favor
04/18/00: $10,000 limit on gifts
04/17/00: Invest or repay student loans?
04/13/00: Beware of Internet auctions
04/11/00: Six percent is a pittance
04/10/00: Married couples should share windfall
04/07/00: How not to blow an inheritance
04/06/00: Get genetic screening for Tay-Sachs
04/05/00: Beating the look-back period
04/04/00: Providing for retirement
04/03/00: Readers disagree on time shares
03/30/00: The road back to good credit
03/29/00: Pre-tax dollars in IRA taxed later
03/27/00: Gambling on business ventures
03/22/00: Old cars as hobby, not investment
03/20/00: Tax on foreign gifts?
03/16/00: How to buy government bonds
03/13/00: Buying treasury instruments
03/09/00: Subcontractors must pay S.S.
03/08/00: Real-estate lawyers are essential
03/07/00: Don't expect compensation for ideas
03/06/00: Too rich for a Roth IRA?
03/01/00: Is time-sharing a scam?
02/29/00: Paying for nursing-home care
02/28/00: Rely on a real-estate lawyer
02/23/00: Keeping child's money safe from divorce
02/16/00: Just how important is a 401(k)?
02/14/00: Shaky partnership buying house
02/11/00: Protection by residential zoning
02/09/00: Benefiting from a reverse mortgage
02/07/00: Ensure your insurability
02/04/00: Absurd community zoning laws
02/02/00: Money or securities?
02/01/00: Can we KO a custodian?
01/31/00: Why sell a home you love?
01/26/00: Everyone needs a will
01/25/00: Will splitting stocks affect rollover?
01/24/00: Should early retirees contribute to SEP?
01/21/00: Strategies for paying off debt
01/20/00: Is 15-percent growth achievable?
01/19/00: Selling a second home
01/18/00: Running from a time-share
01/14/00: Don't be a spendthrift!
01/13/00: Who gets the house?
01/11/00: It all depends on size of estate
01/06/00: Check references before hiring an advisor
01/04/00: Savings bonds a bad investment
12/31/99: Out of state ain't that great
12/29/99: Warranty rip-offs
12/27/99: Checking up on investment handlers
12/23/99: Options good only when company's strong
12/20/99: Capital gains tax sometimes best
12/17/99: Don't give up your nest egg
12/15/99: Small-claims court no panacea
12/13/99: Termite company not liable for termites?
12/10/99: Services provided must be paid for
12/06/99: How do we minimize house-sale gain?
12/06/99: Maximize your tax shelter!
12/02/99: My neighbor won't maintain even a modicum of civility
12/01/99: Long-distance rentals a bad idea
11/29/99: Mortgage strategy A-OK
11/18/99: Students can work and learn
11/16/99: Value is what will sell
11/11/99: Y2K: No big deal for real estate
11/08/99: Real life is tough luck
11/03/99: The right time to cash a savings bond
11/01/99: Slow road for savings accounts
10/29/99: What do you want from insurance?
10/27/99: You have a right to see your tax forms!
10/25/99: Why own a house at 65?
10/22/99: Online fine, but CDs?
10/20/99: Love, honor -- and separate credit
10/18/99: Find the value of your stocks
10/15/99: Property lien prevents trade
10/13/99: Clear up debt, only then tie the knot
10/11/99: If it ain't broke...
10/04/99: Should I stick with the company IRA?
10/04/99: Get a financial education!
10/01/99: Insurance: Not much one person can do
09/30/99: Lost tickets are lost cash
09/29/99: Trusting only one financial planner
09/27/99: Adult children should help out
09/24/99: Tips for first-time home buyers
09/21/99: Use the rule of 72s!
09/17/99: Legal strategy can be a pain
09/15/99: Teen drivers drive up insurance
09/13/99: Always use an attorney!
09/10/99: Whose taxes are they, anyway?
09/08/99: How do I roll over my 401(k)?
09/03/99: How can I work out my IRS payments?
09/01/99: When your company can't pay you
08/30/99: Beware of shady viatical investments
08/26/99: Landlords vary on security deposits
08/25/99: Educational IRAs must be spent on education
08/23/99: Finding out the value of old stocks
08/20/99: How to get an FHA refund
08/19/99: 100 percent financing is a scam
08/16/99: Will I have to pay a capital gains tax?
08/16/99: Thinking about PMI
08/13/99: Short-term mutual funds a-OK
08/11/99: It's your job to shop around
08/10/99: Sometimes, roots need to be uprooted
08/09/99: 'Pre-approved' doesn't mean a thing
08/06/99: Only you can determine your investments
08/04/99: Bank IRA the lowest-risk option
08/03/99: Reverse mortgages good for the elderly
08/02/99: Get the survey BEFORE you buy the house!
07/28/99: Get a lawyer -- it's worth it!
07/27/99: If it ain't broke...

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