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February 13, 2012
Binyamin Rose: Back to the Bunker: How a life-risking act by a Christian family during the Holocaust saved a family and built a thriving community a world away
Menachem Wecker: Business Schools Teach Real Estate Despite Troubled Housing Market
February 10, 2012
Lisa M. Krieger: Man with defibrillator demands access to his own heart's information
David G. Savage: Why activists may not be in a hurry to have High Court rule on alternative marriage
February 9, 2012
Laura McMullen: 10 Least Expensive Public Schools for Out-of-State Students
Kimberly Palmer: How to actually enjoy -- relaxing, financially -- your vacation
February 8, 2012
Warren Richey: Why momentous Prop. 8 ruling might not satisfy gay-rights groups
Menachem Wecker: Though Controversial, LL.M.'s Can Lead to Specialized Legal Jobs
The Kosher Gourmet byDana Velden: Going to the bother of making soup? You know it better be good. This CREAM OF TOMATO SOUP certainly is! And it's a cinch to make, too (Includes techinques and serving secrets)
February 7, 2012
Frank J. Gaffney, Jr.: Caught off-guard? President's Super Bowl interview with Matt Lauer gives those who need a reason not to vote for him, a darn good one
Suzanne Bohan: Leaping lizards! Tiny reptiles advancing robot design
February 6, 2012
Jonathan Tobin: Iran Threatens Israel With Destruction, But the New York Times Doesn't Hear It
Jeffrey Fleishman: In newly democratic Egypt, tens of democracy activists jailed, to stand trial; their groups are 'threatening the stability of the homeland'
Julie Deardorff : Researchers say antioxidants may not be that effective and could do more harm than good
Mark Clayton: How did Anonymous hackers eavesdrop on FBI and Scotland Yard?
February 3, 2012
Edmund Sanders : Israeli official says Iran is creating missile that could reach East Coast of US
Victoria Kim: Immigrant-smuggling ring used black drivers to avoid racial profiling
February 2, 2012
Jim Carney: Wrong number call may have saved her life
Reza Kahlili : Ex-CIA spy in Iran's Revolutionary Guard: What Obama doesn't grasp about striking deals with Tehran
Tina Susman: For woodchuck rescuer, every day is Groundhog Day
February 1, 2012
Brian Bennett: US officials see increasing threat of domestic attack from Iran
Emily Brandon: How to Take Advantage of New 401(k) Fee Disclosures
January 31, 2012
January 30, 2012
Paul Richter and Ramin Mostaghim: Misreading Teheran's limits -- deadly and economically devastating as they may be -- is a risk administration, Europe seem willing to take
Suzanne Bohan: Warning: Nap-deprived tots missing more than sleep, study finds
Meg Handley: Banks Revamping Rewards Programs to Woo Customers
January 27, 2012
Caroline B. Glick: Obama: Of course I intend to prevent a nuclear holocaust . . . in a few months
Yochonon Donn: In liberal New York City, fervently-Orthodox Jews may soon be getting a district to call their own
Jeannine Stein: An inflated ego and thinking you're 'all that' doesn't just make others sick of you, it can make you ill
Katy Hopkins: New budget rules may affect how much money you get for college
January 26, 2012
Ed Koch: To the New York Times, calling for the murder of Jews by those capable of having their incitement taken seriously isn't news
Jeannine Stein: Mental illness struck one in five U.S. adults in 2010: Report
January 25, 2012
Richard Simon: House passes two bills endorsing the use of religious symbols at military memorials
Fred Weir: Putin: Multiethnic Russia cannot survive as a US-style 'melting pot'; must find its own way
Susan Johnston: 5 Sneaky Coupon Strategies Consumers Should Watch Out For
January 24, 2012
Carol Clark: The price of your soul: How your brain decides whether to 'sell out'
Caroline B. Glick: America lost most in 'Arab Spring'. Sadly, many voters still don't grasp the extent
Warren Richey: Drug criminal scores win in GPS ruling from conservative-leaning high court
Erika Bolstad: Black conservatives gather to talk about gaining strength
January 23, 2012
Melissa Dribben: Jewish voters to play a key role in Florida's Republican primary
Jordan Rau: In quest to grow, Catholic hospital system will announce this morning its break from church
Ali Safi: U.S. envoy gives Taliban terms for peace talks
January 19, 2012
January 18, 2012
January 17, 2012
Frank J. Gaffney Jr.: No-kidding red lines: U.S. response to an Iranian nuke may be bluster, but Israel's won't be
David G. Savage: They sued their principals after slandering them online --- now the cases are headed to the Supreme Court
David Francis: Where to Invest in 2012: With stocks expected to rebound, opportunity abounds for investors
January 13, 2012
Ben Lynfield: Israeli lawmakers move to annex Jewish Judea, one museum at a time
Alexia Elejalde-Ruiz: Thriving through touch: Gentle massage helps older people with low mobility improve in mind and body
January 12, 2012
Warren Richey: Landmark Supreme Court ruling a 'resounding win' for religious groups
Warren Richey: Supreme Court says no to new rule on eyewitness testimony
John Fauber : Statins found to raise diabetes risk in postmenopausal women
Katy Hopkins : Consider This Before You Pay for an Online Degree
The Kosher Gourmet by Joseph Erdos: This mushroom and barley soup has an intense -- almost nutty -- flavor that mixes robust with Middle East. It has creaminess without cream
January 11, 2012
Shari Roan: Millions of atrial fibrillation sufferers at risk for devastating, but preventable, stroke
Tom Hussain: Pakistan -- recipient of more than $21 billion in civilian and military aid -- speeds pursuit of Iranian pipeline, defying US
David G. Savage: High court signals it won't be loosening TV's 'indecency' rules
Stephen Ceasar: Oklahoma's Islamic law amendment can't go into effect, court rules
January 10, 2012
Reza Kahlili: From an ex-CIA spy: US must exploit new split in Iran's Revolutionary Guard
Karen Kaplan: Study: Nicotine replacement products ineffective when used in real-life situations
January 9, 2012
Michael Doyle: Put through legal hell over dream home, couple fought back hard --- all the way to Supreme Court
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Jewish World Review
May 4, 2009
/ 10 Iyar 5769
Free advice comes with moral price tag
By
Rabbi Dr. Asher Meir
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http://www.JewishWorldReview.com |
Q. Can I get advice from a full-service store and then use my new knowledge to buy at a discount retailer?
A. Many years ago specialty items (this once included high quality cameras and stereos, though these are rapidly becoming commodities) were only sold in high-end stores, which provided both advice and merchandise. Already in the 1970's these items began to be readily available in large discount stores with little sales support, and today virtually everything is available via the internet. This puts a squeeze on the specialty stores; they can compete with the internet if their disadvantage in price is offset by their advantage in expertise.
But sometimes customers want the best of both worlds; in such an environment, knowledgeable sales support cannot thrive.
One approach that has often been taken to this problem is ona'as devarim oppressive or exploitative speech. The Mishna states, "Just as there is fraud in commerce, so there is fraud in speech. You shouldn't say to [a merchant], 'How much is that item?' if you don't intend to buy." (1) At the most basic level this prohibits taunting or tormenting the seller, but it would also include pestering him with questions for your own benefit if you have no intention of buying from him.
However, there is an additional problem here. You are not merely wasting the seller's time, you are actual taking advantage of a service he provides but violating the conditions under which he provides it. An upscale store doesn't sell merely merchandise; they sell a combination of expertise and merchandise, which is naturally more expensive. But what you are doing is taking the expertise but not paying for it.
This is not unlike trying a free sample of an item when you are unable to buy it. (If you are just convinced you won't like it you can still try it. After all, that's why they offer free samples, to convince people who are sure they're not interested.) An interesting Talmudic passage discusses this exact problem:
All subterfuges are forbidden except for the following which is permitted: Someone who has [let blood] and has no other way [of getting wine] … can go to a [series of] wine shops [and taste a samples], until he has drunk a full cup. (2)
This is a subterfuge because the wine shops allow you to taste so that you can make sure you like the wine before you pay for it not to give you a free mouthful. It's permissible in this unusual case because drinking something substantial after bloodletting is critical for health; not doing so could be dangerous. We have a combination of three elements: the need is compelling, the cost is minimal (he takes only a sip of wine from each store), and there is no actual deceit. When you taste a sip of wine you are not obligated to buy a glass even if you like it. The problem here is bad faith you have no intention or even ability to buy the wine.
Your case is a similar subterfuge (the seller's time is probably worth much more than a sip of wine), but it lacks the key condition that makes it permissible. There is no compelling need to get a discount on electronics or sporting goods.
If you want to buy merchandise from an online or discount seller, you should solicit advice from friends, books, internet sites and so on, but not from full-service merchants. If you go to a full-service store in good faith and decide you can't afford the merchandise, you don't have to buy there there is no contract and even the store itself wouldn't want to make you feel obligated because it would deter customers. But you must have a good faith intention to compare the value you obtain there with the value you can obtain from some other merchant.
SOURCES: (1) Mishna, Bava Metzia 4:10. (2) Babylonian Talmud, Shabbas 129a
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JWR contributor Rabbi Dr. Asher Meir, formerly of the Council of Economic Advisers in the Reagan
administration, is Research Director of the Business Ethics Center of Jerusalem, Jerusalem College of Technology.
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